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Channel: Vanessa Burke – former Senior Channels and Community Manager, Government Digital Service – Government Digital Service
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Doing community management for @GOVUK Twitter during COVID-19

The @GOVUK Twitter account is one of the most popular Twitter accounts run by a central government organisation with 1.7 million followers. For context, @HMRCgovuk has 392,800 followers; @hmtreasury...

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As social media changes, so does GDS’s Playbook

Our last update to GDS’s Social Media Playbook was in 2018. Since then, new entities have emerged (TikTok only came to the UK in August of that year), and existing players have evolved. We wanted to...

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